Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Orders are processed within 7-14 business days prior to shipment.
Processing time is separate from shipping time.

During high-volume periods (sales and promotions), processing may take up to 10-18 business days.

Business days exclude weekends and holidays.

If any adjustments to processing timelines occur, we will communicate proactively to ensure clarity around your order status.

SHIPPING - DOMESTIC

Shipped via USPS, UPS, or FedEx.
Options shown at checkout.

Expedited shipping options available at checkout.

Once shipped, you will receive a tracking number via email.

SHIPPING - INTERNATIONAL

Shipped via FedEx, UPS, or DHL.
Options shown at checkout.

Delivery times vary by destination.

Duties and taxes are the responsibility of the customer and collected upon delivery.

Delivery may be affected by weather, carrier delays, or routing issues.

We ensure all documentation is accurate for a smooth customs process.

For delays or missing packages, contact us at support@marakeya.com.
We will review the shipment and assist with the next steps.